Human Resources Manager
HR Manager at Cloud 7 Aqaba: lead recruitment, develop talents, champion inclusion, and align people strategy with sustainable hospitality — join KH’s vibrant, global destination.
Human Resources Manager
CLOUD 7, AQABA
ABOUT KERTEN HOSPITALITY
Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers. The Group’s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.
Our Impact Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of Connection, Curation, Innovation, and Leading the Way.
ABOUT THE PROPERTY
Cloud 7 Residence Aqaba is a vibrant, lifestyle-driven waterfront destination set within the heart of Ayla Marina Village, designed for the next generation of travelers seeking space, comfort, and connection. The property features 75 fully serviced residences, ranging from one to four bedrooms and a luxurious presidential villa, combining Asian and Mediterranean-inspired interiors with modern, fully equipped living spaces. Surrounded by a dynamic ecosystem of dining, retail, and leisure, guests enjoy direct access to a wide range of experiences including beach clubs, water sports, golf courses, and adventure parks. Set along a stunning turquoise lagoon on the Red Sea, the destination blends residential comfort with a lively community atmosphere, offering private terraces, marina views, and a seamless mix of relaxation and activity.
Location: Located in Aqaba, Jordan’s only coastal city on the Red Sea, Cloud7 Residence Ayla Aqaba sits within the prestigious Ayla Oasis development, just 3.1 km from the city center and only 150 meters from the beach. The destination offers easy access to iconic attractions such as Petra (2 hours away) and Wadi Rum (50 minutes away), while King Hussein International Airport is just 8 km from the property, ensuring convenient connectivity for both regional and international travelers.
ABOUT THE ROLE
KEY RESPONSIBILITIES
Lead recruitment, onboarding, and retention strategies to ensure the Resort attracts and develops top talent.
Implement HR policies and procedures in compliance with local laws and KH standards.
Manage employee relations, conflict resolution, and disciplinary processes in a fair and professional manner.
Oversee training, performance management, and career development programs.
Drive employee engagement through recognition initiatives, wellness activities, and internal communications.
Ensure accurate maintenance of employee records, contracts, and payroll support.
Partner with management to align HR strategies with business goals and operational needs.
Champion diversity, inclusion, and sustainability in all people-related practices.
EXPERIENCE & SKILLS
Bachelor’s degree in Human Resources, Business Administration, or related field (HR certification is a plus).
5+ years of HR experience, with at least 2 years in a managerial role, preferably in hospitality.
Strong knowledge of HR policies, labor law, and compliance requirements.
Proficiency in HRIS systems, recruitment tools, and MS Office Suite.
Excellent interpersonal, communication, and conflict-resolution skills.
Proven ability to balance strategic planning with hands-on HR operations.
Fluent in English and Arabic.
JOINING OUR TEAM MEANS
Competitive Compensation: A rewarding package tailored to your experience.
Career Growth: Opportunities for advancement within our dynamic organisation.
Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.
Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.
- Department
- Property Roles
- Role
- Human Resources Manager
- Locations
- Jordan
