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Property Roles · Jordan

General Manager

Lead The Pulse by Cloud7 Aqaba as General Manager — shape a vibrant lifestyle destination, inspire your team, delight guests, and drive sustainable operational and financial growth.

General Manager

THE PULSE BY CLOUD 7, AQABA

ABOUT KERTEN HOSPITALITY

Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers. The Group’s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.

Our Impact Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of Connection, Curation, Innovation, and Leading the Way.

ABOUT THE PROPERTY

The Pulse by Cloud7 Hotel is Ayla’s latest adult-only lifestyle destination, set to become the vibrant centrepiece of the Marina Village. The hotel features 76 rooms and suites, a lively food and beverage offering including a lobby lounge, restaurant and pool bar, a general pool alongside private pools for suites, and Ouspace, a dedicated co-working space for business travellers and digital nomads. Its design is a dynamic blend of retro, playful, Miami-inspired summer vibes with an artistic twist and traditional elements throughout, creating a youthful, social hub where art, work and leisure meet.

Location

The Pulse by Cloud7 Hotel is located in the Marina Village of Ayla, a master-planned waterfront destination on the northern edge of Aqaba, on Jordan’s Red Sea coast. The hotel is 3.1 km from Aqaba city centre, 150 m from the nearest beach and 8 km from King Hussein International Airport (AQJ), with Wadi Rum around 75 km and Petra around 130 km away. Queen Alia International Airport (AMM) is approximately 330 km from the property.

ABOUT THE ROLE

KEY RESPONSIBILITIES

  • Lead overall hotel operations, ensuring alignment with ownership and Kerten Hospitality vision.

  • Drive financial performance through budgeting, revenue management, and cost control.

  • Oversee property initiatives, including renovations and service improvements.

  • Ensure delivery of high-quality guest experiences aligned with the property’s identity.

  • Maintain compliance with legal, health & safety, and operational standards.

  • Act as the main point of contact for ownership, ensuring clear communication and alignment.

  • Lead and develop the team, including recruitment, performance management, and retention.

  • Build relationships with the local community and support strategic partnerships.

  • Identify opportunities for business growth and improved performance.

EXPERIENCE & SKILLS

  • Bachelor’s degree in Hospitality Management, Business, or related field preferred; diploma is a plus.

  • Minimum 5 years of management experience in hospitality, preferably in a luxury or lifestyle property.

  • Strong leadership and team management skills.

  • Solid understanding of hotel operations and financial management.

  • Good problem-solving and decision-making abilities.

  • Strong communication skills; English required, additional languages are an advantage.

  • Professional, results-driven, and able to work in a fast-paced environment.

  • Fluent in English; Arabic is an advantage.

JOINING OUR TEAM MEANS

  • Competitive Compensation: A rewarding package tailored to your experience.

  • Career Growth: Opportunities for advancement within our dynamic organisation.

  • Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.

  • Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.

Apply CRAFT YOUR CAREER. - Kerten Hospitality

Department
Property Roles
Role
General Manager
Location
Jordan
More jobs
Property Roles · Jordan

General Manager

Lead The Pulse by Cloud7 Aqaba as General Manager — shape a vibrant lifestyle destination, inspire your team, delight guests, and drive sustainable operational and financial growth.

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