Assistant HR Manager

CLOUD 7, AQABA

ABOUT KERTEN HOSPITALITY

Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers. The Group’s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.

Our Impact Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of Connection, Curation, Innovation, and Leading the Way.

ABOUT THE PROPERTY

ABOUT THE ROLE

KEY RESPONSIBILITIES

• Support the HR Manager in managing day-to-day Human Resources operations and ensuring smooth delivery of HR services.

• Coordinate recruitment, selection, onboarding, orientation, and offboarding processes.

• Support employee relations matters, addressing employee queries and assisting with workplace concerns in a professional and confidential manner.

• Assist with performance management, probation reviews, employee engagement, and talent development initiatives.

• Maintain accurate employee records, HR documentation, attendance records, and departmental reports.

• Support the implementation and consistent application of HR policies, procedures, and company standards.

• Coordinate employee training and development activities in collaboration with department leaders.

• Assist with payroll preparation, leave administration, benefits, and other employee-related processes as required.

• Ensure HR practices and procedures are aligned with applicable local labor laws and regulatory requirements.

• Monitor HR deadlines and ensure required documentation and processes are completed accurately and on time.

• Prepare HR reports, trackers, presentations, and workforce analytics for management.

• Support employee engagement activities and initiatives that promote a positive workplace culture.

• Assist with HR audits, compliance requirements, and departmental projects.

• Act as a point of support for employees and department leaders on general HR matters.

• Deputize for the HR Manager when required and support the overall effectiveness of the HR function.

EXPERIENCE & SKILLS

• Previous experience as an Assistant HR Manager, or a minimum of 2 years of experience as a Senior HR Supervisor/Senior HR Officer who is ready to progress to the next managerial level.

• Previous Human Resources experience within the hotel or hospitality industry is required.

• Strong practical knowledge of hotel HR operations, recruitment, onboarding, employee relations, performance management, and employee engagement.

• Strong knowledge and practical understanding of applicable local labor laws and employment regulations.

• Strong organizational and administrative skills with excellent attention to detail.

• Proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word.

• Experience using HRIS or other HR management systems is an advantage.

• Ability to manage multiple priorities and work effectively in a fast-paced hotel environment.

• Fluent in English; Arabic is an advantage.

JOINING OUR TEAM MEANS

• Competitive Compensation: A rewarding package tailored to your experience.

• Career Growth: Opportunities for advancement within our dynamic organisation.

• Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.

• Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.

Apply CRAFT YOUR CAREER. - Kerten Hospitality