Gym Receptionist
Be the welcoming face at Cloud 7 AlUla Gym: greet guests, handle inquiries, book classes, keep spaces pristine, and help members feel at home.
GYM RECEPTIONIST
CLOUD 7 HOTEL AND RESDIENCE, ALULA
ABOUT KERTEN HOSPITALITY
Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers. The Group’s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.
Our Impact Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of Connection, Curation, Innovation, and Leading the Way.
ABOUT THE PROPERTY
Cloud 7 Residence AlUla AlUla is the region’s newest destination, offering guests the flexibility of short or long stays in an affordable lodge-style setting, perfectly positioned to explore the wonders of AlUla, home to world-class heritage sites, date farms, and a vibrant community of artisans, adventure guides, and genuinely hospitable local families. The property features 301 secluded bungalows, a range of F&B outlets, co-working spaces, and fitness centre including a swimming pool, paddle / multi-purpose court, and outdoor yoga and Pilates areas.
Location
AlUla is one of the seven cities in the Medina Region, located in the north-western part of the Kingdom of Saudi Arabia, covering an area of approximately 29,000 square kilometres. AlUla is home to Hegra, the first UNESCO World Heritage Site in Saudi Arabia, built over 2,000 years ago by the Nabataeans. Both properties are located approximately 25 minutes from AlUla International Airport (ULH), offering convenient access to local markets, retail outlets, and a nearby hospital. This location provides an ideal balance between strong connectivity and a tranquil setting within the AlUla region.
ABOUT THE ROLE
KEY RESPONSIBILITIES
Greet and welcome gym members and visitors with a positive and professional attitude.
Answer phone calls and respond to inquiries in a helpful and courteous manner.
Assist with membership registrations, renewals, payments, and general inquiries.
Schedule appointments for fitness classes and personal training sessions.
Provide information on gym services, facilities, programs, and membership options.
Maintain a clean, organized, and welcoming reception area.
Handle basic administrative and front desk duties.
Address member requests, concerns, and feedback promptly to ensure high customer satisfaction.
Collaborate with team members to support daily gym operations.
Ensure compliance with gym policies and procedures to maintain a safe environment.
Monitor the cleanliness and presentation of the gym, changing rooms, and common areas.
Clean and sanitize gym equipment, including machines, weights, and exercise mats.
Conduct routine inspections of facilities and equipment to identify maintenance needs.
Report any repairs, safety concerns, or operational issues to the appropriate team.
Support a positive member experience by maintaining a friendly, professional, and service-oriented approach.
EXPERIENCE & SKILLS
Previous experience in a customer-facing or service-oriented role.
Strong communication and interpersonal skills.
Proficiency in basic computer applications, including Microsoft Office.
Strong customer service mindset with a friendly and professional attitude.
Willingness to learn, develop new skills, and adapt to changing priorities.
Ability to work effectively both independently and as part of a team.
Attention to detail and problem-solving skills.
Passion for health, fitness, and supporting others in achieving their goals.
JOINING OUR TEAM MEANS
Competitive Compensation: A rewarding package tailored to your experience.
Career Growth: Opportunities for advancement within our dynamic organisation.
Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.
Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.
- Department
- Property Roles
- Role
- Gym Receptionist
- Locations
- Saudi Arabia, Al Ula
