TRAINING MANAGER
Join The House Hotel Kvareli as a waiter: greet guests warmly, deliver tailored service, and grow with an inclusive, purpose-driven team in Georgia's wine country.
TRAINING MANAGER
The House Hotel Kvareli,
Georgia
ABOUT KERTEN HOSPITALITY
Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers. The Group’s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.
Our Impact Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of Connection, Curation, Innovation, and Leading the Way.
ABOUT THE PROPERTY
The House Hotel Kvareli aims to be Kakheti’s leading destination, seamlessly blending Georgian wine culture, contemporary art, and authentic hospitality. Set within the region’s scenic natural beauty, the property is a 94-room luxury destination resort surrounded by expansive vineyards, landscaped gardens, and forest territory.
The resort features a Georgian Grill Restaurant, multiple barbecue areas, bonfire and designated picnic spaces. Leisure and wellness facilities include an outdoor swimming pool with pool bar, a spa with indoor pool and sauna, a fully equipped gym, tennis and padel courts, and an outdoor Kids Club.
Business and events infrastructure include the Ouspace business area, conference and meeting facilities, and the Kvareli Pavilion, a dedicated large-scale event venue accommodating up to 700 guests. The estate is further enhanced by vineyard areas, hiking and horse-riding trails, recreation zones, parking for up to 100 cars, bicycle and golf cart parking, and on-site staff accommodation.
Location: Conveniently located in Kakheti, the property is 40 km from Telavi, 130 km from Tbilisi International Airport, and approximately 140 km from Tbilisi city centre, offering accessibility while remaining immersed in nature.
ABOUT THE ROLE
KEY RESPONSIBILITIES
Develop, implement, and oversee comprehensive training programs for all hotel departments.
Identify training needs, skills gaps, and development opportunities across teams.
Design induction programs for new employees, ensuring alignment with hotel standards and culture.
Coordinate ongoing professional development and refresher courses for staff at all levels.
Monitor and evaluate the effectiveness of training programs, making adjustments as needed.
Collaborate with department heads to ensure training supports operational goals and service excellence.
Maintain training records, reports, and compliance documentation.
Promote a learning culture and motivate staff to continually improve skills and performance.
Stay updated on hospitality industry trends, techniques, and best practices to enhance training content.
EXPERIENCE & SKILLS
Proven experience in a training, HR, or learning & development role within the hospitality industry.
Strong knowledge of hotel operations, service standards, and staff development practices.
Excellent communication, presentation, and interpersonal skills.
Ability to design and deliver engaging training sessions for diverse teams.
Strong organizational, planning, and analytical skills.
Proactive, detail-oriented, and able to work under pressure.
Fluent in English; Georgian is an advantage.
JOINING OUR TEAM MEANS
Competitive Compensation: A rewarding package tailored to your experience.
Career Growth: Opportunities for advancement within our dynamic organisation.
Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.
Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.
- Department
- Property Roles
- Role
- Training Manager
- Locations
- Georgia, Kvareli
